Privacy Policy JEJ Tours & Safaris
At JEJ Tours & Safaris, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make an inquiry, request a quote, or book a tour, we may collect details such as your name, email address, phone number, country of residence, and any other information you choose to share with us.
- Booking & Travel Details: Information related to your travel preferences, dates, number of travelers, and any special requests you provide to help us organize your safari or tour.
- Website Usage Data: When you visit our website, we may collect non-personal data such as your IP address, browser type, device information, pages visited, and time spent on the site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our tours and services.
- Process bookings, confirmations, and communications related to your trip.
- Improve our website, services, and customer experience.
- Send updates, offers, or newsletters if you have opted in to receive them.
- Comply with legal, regulatory, or security requirements where necessary.
3. Data Protection and Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to safeguard your information, please note that no method of transmission over the internet or electronic storage is 100% secure.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand how visitors interact with our site. You can choose to disable cookies through your browser settings, but this may affect the functionality or performance of certain features on our website.
5. Third-Party Services
We may work with trusted third-party service providers such as payment processors, analytics tools, or marketing platforms. These partners may have access to your information only to perform specific tasks on our behalf and are obligated not to use it for any other purpose.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.
7. Your Rights
Depending on your location, you may have the right to access, update, or request deletion of your personal information. You may also request that we limit or stop processing your data in certain circumstances.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@jejtours.com
Phone: +255 781 595 810
Location: Arusha, Tanzania